Live
All DemosDemo 2 of 21
← Nelo AI Control TowerFairScreen ISP →
APINeloWSDB
287ms
Avg Latency
94.2%
Intent Accuracy
3:42
Call Duration
847
Calls Today
91%
Self-Serve Rate

Live Transcript — Inbound Inquiry

Call ID: VC-2026-0317-0847
👤
Hi, I saw a listing for a two-bedroom at Hudson Yards Tower on StreetEasy. Is it still available?
00:03 · Deepgram: 78ms · Confidence: 0.97
Hello! Yes, the two-bedroom at Hudson Yards Tower — Unit 22A — is still available. It's a gorgeous 1,247 square foot unit on the 41st floor with two and a half baths and floor-to-ceiling windows. The monthly rent is $8,400. Would you like to schedule a tour?
00:06 · Claude: 118ms · ElevenLabs: 84ms · Total: 202ms
👤
That sounds great. Do they allow dogs? I have a golden retriever.
00:14 · Deepgram: 72ms · Confidence: 0.98
Great news — Hudson Yards Tower is pet-friendly! Dogs are welcome with a one-time pet deposit of $500 and a monthly pet fee of $50. There's no breed or weight restriction, so your golden retriever would be right at home. They also have a rooftop dog run on the 7th floor.
00:17 · Claude: 132ms · ElevenLabs: 91ms · Total: 223ms
👤
Perfect. What about parking? And is there a 3D tour I can look at first?
00:28 · Deepgram: 81ms · Confidence: 0.96
Parking is available in the garage for $350 per month — there's also EV charging through ChargePoint if you drive electric. And yes, we actually have a 3DGS virtual tour you can walk through right now! I'll text you the link. You'll be able to explore every room and even measure spaces. Would you also like to schedule an in-person showing?
00:31 · Claude: 141ms · ElevenLabs: 88ms · Total: 229ms
👤
Yes, can I come Saturday around 11?
00:45 · Deepgram: 68ms · Confidence: 0.99

Call Intelligence

Caller+1 (917) ***-4821
Intent DetectedTour Scheduling
PropertyHudson Yards 22A
Lead Score92/100 (Hot)
Voice SentimentPositive
Positive 72%Neutral 23%Negative 5%

Automated Actions

Lead created in CRM
✓ DONE
3DGS tour link SMS sent
✓ DONE
Tour scheduled: Sat 11:00 AM
PENDING
Agent notification email
QUEUED
Pre-screening invitation
QUEUED
Follow-up SMS (24hr)
SCHEDULED

Pipeline Metrics — This Call

STT Latency (avg)74ms
LLM Latency (avg)130ms
TTS Latency (avg)88ms
End-to-End (avg)287ms
Turns6
Tokens Used1,847
Cost This Call$0.12
Context SourcesListing DB + pgvector

Nelo Memory — Caller Context

pgvector Continuum Memory
• First interaction with this caller
• Preferences extracted: 2BR, pet-friendly, Hudson Yards area, parking needed
• Budget signal: $8,400/mo acceptable
• 1,536-dim embedding stored for future recall
Vector ID: emb_2026_0317_0847_a3f8
RAHome RA